MEDICAL CITY DALLAS
Policies & Procedures
Move-In & Deliveries

MOVE-IN

Please call the “hotline” at ext. 5555 or (972) 566-5555 for a list of “approved” movers who carry appropriate insurance coverage. MCDL suggests that tenants utilize one of these moving companies to minimize their liability should damage occur to the building or the articles being moved. Additionally, MCDL should be advised of the date of delivery so the Security department can be notified. Without clearance from the tenant security will not provide admittance to the suite.

All movers should be notified that the hours available for them to bring furniture and equipment into the suite is after 5:00 PM, Monday - Friday and anytime on Saturday or Sunday.

They should also be instructed that, upon arrival to the campus, they should park in the area known as Dock “C” behind Building C. Subsequently, upon their arrival, they should be instructed to use the house phone and call Security at ext. 4800 or (972) 566-4800. Security will then direct the mover or delivery service to the appropriate elevator for delivery to the tenant’s suite. Please instruct the movers to remove all crates and large boxes from the premises and the campus as a part of their service.

DELIVERY SERVICE

Frequently there is a need for equipment or other such large items to be delivered by a company to a tenant. As with moving companies, these services or vendors are required to have appropriate insurance coverage. Call the “hotline” at ext. 5555 or (972) 566-5555 to notify MCDL of the delivery day / time. Please see attached insurance requirements that must be presented in advance to MCDL by the tenant’s vendor.

Additionally, as with the moving companies, deliveries can only be made after 5:30 PM, Monday - Friday and anytime on Saturday or Sunday. They should also be instructed that, upon arrival to the campus, they should park in the area known as Dock “C” behind Building C. Subsequently, upon their arrival, they should be instructed to use the house phone and call Security at ext. 4800. Security will then direct the mover or delivery service to the appropriate elevator for delivery to the tenant’s suite. Please instruct the movers to remove all crates and large boxes from the premises and the campus as a part of their service.

Routine deliveries made by office, medical supply companies, Federal Express, UPS, etc., are not subject to the above.