Bomb Threat (Code Orange)

The following procedures should be followed should a tenant or their employees receive a threat of a bomb

• Unless the caller is stating the threat is immediate keep the caller on the line as long as possible writing down word for word what the caller is telling you.
• Try to get the attention of a co-worker advising them to call Security at 911
• Try to record a description of the caller's voice:

  Male or Female
  Juvenile or adult.
  Fast, slow, moderate, or high.
  Impediment, slurred, or nasal.
  Local or foreign
  Southern or other
  Sounded intoxicated, or used special slang
  Sounded angry, excited, calm, or quiet,
  Sounded educated or illiterate.

• Note all information provided on the caller ID— such as time of call and phone number
• Attempt to get the caller to identify themselves and/or their present location
• Pay close attention to background noises which might give a clue to the place from which the call is made such as street noise, railroad, animals, other.   
• Try to keep the caller talking by asking the following, as calmly as possible:

      Repeat the message.
      Ask when the bomb is going to explode.
      Describe the location of the bomb.
      Describe the size, wrapping and color or the bomb.
      Ask why  the bomb was planted.  
      Ask how the bomb was brought into the building.
      Ask how the bomb is constructed.
             

Evacuation and Search Procedures (for Bomb Threats)

Upon notification of a bomb threat Security will contact the Dallas Police Department. 

• The Police Department and/or MCDL Security may be asked to search the work area for unrecognizable objects.
• If a suspicious object is found DO NOT move, jar or touch the object in any way.  Do Not cover the object.
• Should an actual device or if a suspicious package is discovered a Building Evacuation will most likely be ordered by the Police Department. In such a case, an announcement will be made by Security via the public address system.

Should an Evacuation occur the Office Manager, in the affected area, will activate their evacuation plan in coordination with the Dallas Police Department and Building Management.                            

• Unless the caller is stating the threat is immediate keep the caller on the line as long as possible writing down word for word what the caller is telling you.
  
• Try to get the attention of a co-worker advising them to call Security at 911
• Try to record a description of the caller’s voice:
  • Male or Female;
    
  • Juvenile or adult;
    
  • Fast, slow, moderate, or high;
    
  • Impediment, slurred, or nasal;
    
  • Local or foreign;
    
  • Sounded intoxicated, or used special slang;
    
  • Sounded angry, excited, calm, or quiet;
    
  • Sounded educated or illiterate.
• Note all information provided on the caller ID— such as time of call and phone number
  
• Attempt to get the caller to identify themselves and/or their present location
  
• Pay close attention to background noises which might give a clue to the place from which the call is made such as street noise, railroad, animals, other.
  
• Try to keep the caller talking by, as calmly as possible, asking the caller:
  • to repeat the message;
    
  • when the bomb is going to explode;
    
  • to describe the location of the bomb;
    
  • to describe the size, wrapping, and color of the bomb;
    
  • why the bomb was planted;
    
  • how the bomb was brought into the building;
    
  • how the bomb is constructed.

Please click here for: Evacuation Routes and Fire Pull Stations for your building and floor
Please click here for: Evacuation Assembly Areas

Back to Facility Emergency Codes