Aggressive Behavior (Code Purple)
For assistance in securing an out-of-control patient, visitor, or employee who you believe presents an immediate danger to self or others:
- Attempt to de-escalate the situation by calmly talking with the person.
- Call 911 stating: Code Purple. Advise security of the exact location of the incident and explain the situation in detail. Security will determine if outside emergency assistance is required.
Often the aggressive behavior, although directed at you, is not about you and the situation can be calmed if it is not taken personally.
In the event of a Riot or Civil Disturbance:
Should such disturbance occur outside a Building, security guards will immediately lock all entrances to the building and the Police Department will be notified.
Should a disturbance occur in a lobby, all elevators will be turned off at the first floor and the Police Department will be notified.
For assistance in securing an out-of-control patient, visitor, or employee who you believe presents an immediate danger to you or others:
- Attempt to de-escalate the situation by calmly talking with the person.
- Call 911. Advise security of the exact location of the incident and explain the situation in detail. Security will determine if outside emergency assistance is required.
Often the aggressive behavior, although directed at you, is not about you and the situation can be calmed if it is not taken personally.
